Hi, I am Charlotte

I am a leader in digital product design: I grow product teams to become more passionate, innovative, structured and successful.

About me View works

About me

I am a leader in digital product design, and product strategy with over fifteen years experience in the digital design industry. I bring to the table a true experience in innovation and strategic user-centric design. I help organisations transition their ways of working, and place users and customers at the center of all product decisions.

My mission is to deliver intuitive solutions, enhancing customer satisfaction and driving business success.

Fluent in English, French, Italian and Swedish, I bring a diverse perspective to my teams, ensuring our digital landscapes are inclusive and accessible to all. My deep experience as a manager and mentor in remote environment helps me root in any international context, working with any team around the world.

Skills and qualities

Happiness, passion for design and high energy
Leading and cultivating high-performing teams
Storytelling expertise to craft impactful narratives
Excellent communication, analytical and interpersonal skills
Proficient managing of projects, budgets and resources
Robust prioritization and problem-solving skills
System thinker: ability to tie various levels of complexity into seamless experiences
Doer mindset: excellent proficiency on design tools

I value who I am as a professional
by the feedback of my peers, mentees and managers.

Hear What They Say!

Jingying Ma

DigitalRoute

It was a great pleasure having Charlotte as my manager. She is not only hardworking and dedicated but also possesses a rare combination of big-picture vision and attention to detail! She also served as a remarkable mentor in the field of UX, imparting invaluable knowledge and guidance that has helped me to shape who I am. She is the manager I can build trust with. I always felt comfortable sharing my opinions and challenging her on design decisions, knowing that my input would be valued and respected. I am truly grateful for the opportunity to have worked with Charlotte, and I would definitely recommend her as a manager, mentor, and leader. Any team would be fortunate to have her expertise and dedication driving their success!

Daryl Tan

DigitalRoute

"I had the pleasure of working under Charlotte for 2 years at DigitalRoute. During this time, she demonstrated exceptional leadership qualities that greatly contributed to our team's success. Charlotte possesses a rare combination of strategic vision and hands-on guidance. She consistently provided clear direction and support, empowering team members to achieve their goals while fostering an environment of collaboration and innovation. It's been an honor to work alongside Charlotte, and I wholeheartedly recommend her for any leadership role."

Corinna Karg

Quinyx

I've had the pleasure to work with Charlotte as my Design Lead at Quinyx. She was an highly skilled and supportive manager who always strived for design excellency, no matter the obstacle. Not only did Charlotte succeed at establishing processes and frameworks, but she also worked hands-on, balancing her work as a manager with her work as an experienced senior designer. She achieved many improvements for the team, but one that's especially noteworthy was a well-structured design system, which was a huge contributor to streamlining our design process across value streams. Apart from her huge professional impact on the team, Charlotte also cared about connections and growth within the team. I experienced her as a great mentor who cared a lot about her designers on a human level, and had an amazing time with her as the team lead.

Lalao Rakotoniaina

Fjord - Accenture Interactive

Charlotte is a machine. Through thick and thin she will never let you down. If your project makes sense and does good to the world, no matter how harsh the conditions, she will fight along. I am very lucky to have been one of the few people to tend to her professional growth. She is the kind of person you coach. I gave her hard problems and even harder ones, boatloads of contradicting constraints and she would consistently either emerge on top or call me, or our client on our respective BS. Charlotte lives and breathes innovation for better or worse, meaning she will never back down from challenging the status quo, but if you are the kind of person who like their comfort and prefer command and control, she will rain down on you and disrupt your sorry a**. Consider yourself warned.

Thibaut Segura

Fjord - Accenture Interactive

Charlotte is one of the most prolific, relevant designers I had the pleasure to work with. She manages to combine a true appetite for complex, tangled problems and a keen sense of synthesis that never fail to deliver world-class designs. She manages to take design-skeptical companies into the forefront of innovation without ever saying so, just by producing the designs they could have never dreamt of. It all stems from the fact that Charlotte never takes a brief at face value and always manages to re-frame it in a way that will better serve customer goals and business expectations. This combination of strategic thinking, production frenzy and attention to detail never failed to produce the most explosive outcomes.

Connor Yeh

Penn Interactive

"Charlotte was an amazing mentor for my UX Design course I took with Springboard. We had weekly calls for 8 months, through which Charlotte answered all my design questions, provided feedback on my work, and gave me career advice on becoming a better designer. She constantly pushed me to keep improving but was always encouraging in the way she did it. When I first began the course, I knew practically nothing about design, but by the end of the 8 months, I am now much more confident in my abilities as a designer thanks to Charlotte!"

Timea Korom

Metrohm

Charlotte was my mentor during my UX course at Springboard. It wasn't easy but Charlotte was always supporting me. She is a strict person with high expectations so if you want to work hard and achieve something outstanding you should work with Charlotte. On the other side, she is also very positive and with that attitude, she is able to motivate people around her. I think she is very skilled and knows a lot about UX design and she can always encourage and motivate you.

Projects

Useful links

Any questions, work enquires or just to say hello